Privacy Policy

Introduction

At nexarolthio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

Information We Collect

We collect information you provide directly to us and information automatically collected through your use of our website.

Personal Information

• Contact details including name, email address, phone number, and postal address
• Financial information relevant to our consultation services, such as income ranges and financial goals
• Communication preferences and consultation history

Usage Data

We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring websites.

How We Use Your Information

• Provide personalised financial planning consultation services
• Communicate with you about our services and respond to your inquiries
• Improve our website functionality and user experience
• Send relevant information about financial planning topics (with your consent)

Legal Basis for Processing

We process your personal information based on the following legal grounds under applicable privacy laws.

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances

• With your explicit consent for specific purposes
• To comply with legal obligations or respond to lawful requests
• With trusted service providers who assist in website operations (under strict confidentiality agreements)

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyse usage patterns.

For detailed information about our cookie practices, please review our Cookie Policy

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete personal information
• Deletion of your personal information (subject to legal obligations)
• Restriction of processing in certain circumstances
• Data portability to transfer your information to another service provider
• Object to processing based on legitimate interests

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Consultation records are typically retained for seven years in accordance with professional standards.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at contact@nexarolthio.com or +61 843-161-606.